Services & Offerings

Comprehensive Assessment

 

The healthcare world is evolving. To be successful organizations must have an infrastructure in place to monitor and drive performance.  From the everchanging landscape of Medicare CMS Star Rating measures and fluctuating performance cut points to NCQA and URAC Accreditation we have the right tools and experience to help.

We take pride in partnering to help organizations understand the Medicare Stars program end to end, supporting NCQA/URAC audit assessment & readiness, identify gaps in process and needed controls, evaluate and understand the oversight required to track/trend performance and pivot strategy where needed.

Targeted Review & Solutioning

 

The Targeted Review is a situational analysis focused on a particular area of your business which may include operational aspects, or a particular functional area such as patient or member engagement, accreditation readiness, Medicare Star Rating readiness, etc. This concentration enables organizations to see further and deeper into their business, areas of risk and opportunities as well as inform strategy formulation, implementation and evaluation.

Provider Services

 

Demystifying Medicare Stars can be daunting while managing the care of your patients.  It requires coordination across multiple payors while managing your patient load and practice.  We help you by:

  • Optimizing value based contracting dollars

  • Coordinating multiple payor score cards/systems

  • Maximizing strategies within your practice in collaboration with multiple payors via one touch point

  • Training and educating staff on all aspects of CMS Medicare Star Ratings

Strategic Tools

 

Strategic tools are key components to success in today’s competitive healthcare market.  With multiple channels and ever-changing specifications requiring organizations to be nimble and able to pivot with laser-focused precision. Our strategic tools have a proven track record of enhancing ROI and improving organizational performance. Examples of offerings in our strategic toolbox include:

  • Performance scorecard templates

  • Performance dashboard templates

  • SWOT analysis

  • Strategic partner/build/buy solutions, cost benefit analysis

  • Project management

  • Medicare Star measures assessment templates

  • Subject matter trainings and one pagers

  • Provider/member incentives

Facilitation

 

Carefully planned meetings with optimal outcomes are a part of any successful business, but sometimes this can be hard to accomplish without outside facilitation. COVID-19 or other in-person connectivity challenges does not have to hinder these meetings.  In addition to onsite services, we have successfully conducted many types of virtual meetings to help our clients achieve their meeting outcomes and objectives. We help with tactical hands-on facilitation of brainstorming, strategic planning and goal setting, team development and identification of root causes of issues in areas your organization wants or needs to target for leaders at all levels. We offer:

  • Virtual facilitation

  • Onsite facilitation

  • Meeting agenda planning

  • Customized offerings